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Author: Rob Wilkinson

A brief history of NPS & 3 tips for maximising ROI
Articles and Whitepapers

A brief history of NPS & 3 tips for maximising ROI

Since its introduction to the world in 2003, Net Promoter Score (NPS) has become an increasingly popular tool for improving return on investment. By measuring how likely a customer is to recommend your business to others, NPS allows decision makers to assess the

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