This conference promises to be a source of knowledge and information for Call Centre professionals. Specifically organised for professionals within the call centre and customer services industries, designed to help professionals discuss their plans, generate new ideas and share information in a non-pressured environment.

The programme of seminars, round table discussions, think tanks and debate panels are hosted by carefully selected industry experts and sponsors, providing you with the most up to date information and developing industry trends. Among the speakers is Bright’s Managing Director Mats Rennstam, he will be talking about busting industry myths and using robust benchmarking figures to do so.

The Call Centre Conference promises to engage, excite and inspire.

Click the links below to view the online guides to this years Conference:
Speaker Profiles
Conference Timetable
Seminar Topics & Information

Follow the conference on twitter @CC_Conference

Date: 23rd April 2013
Time: 08:00 – 17:00

Location
Oxfordshire
Heythrop Park Resort
Enstone, Chipping Norton, OX7 5UF

For more information or if you want Mats to speak at your event please contact tina@brightindex.co.uk